Privacy Policy

At The Beam Doctor, we take your privacy seriously. As professionals, we treat your data with the same care we treat your structural drawings. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you use our website:

• Contact Data: Name, email address, and phone number when you fill out our contact forms or download a checklist.
• Project Data: Details about your renovation project provided in inquiry forms.
• Technical Data: IP address, browser type, and usage data via cookies (see Cookie Policy).

2. How We Use Your Information

We use your data to:

• Respond to your inquiries regarding structural services.
• Send you the digital products (Checklists/Guides) you requested.
• Improve our website content based on user interests.
• Comply with legal obligations (e.g., maintaining records).

3. Lead Generation & Third Parties

If you use our partner services (e.g., requesting quotes via Bark.com), you will be directed to their platform. Their privacy policy will apply to data you provide directly to them. We do not sell your personal data to "cowboy builders" or unauthorized marketing lists.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access. However, no transmission over the internet is 100% secure.

5. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("Right to be forgotten").
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at privacy@thebeamdoctor.co.uk.